TRANSPORT EAGLE · LEGALPrivacy Policy
Operator: Brightstar Technologies · Contact: support.transporteagle@gmail.com
This Privacy Policy explains how information may be handled when you use Transport Eagle. Please read it together with the app’s Terms & Conditions. It describes the intended service and must be kept consistent with the features, permissions and service providers in the currently released app.
Effective date: 23 October 2026
1. Operator identity
Transport Eagle is operated under the public-facing name Brightstar Technologies. For privacy questions, requests or complaints, contact support.transporteagle@gmail.com. The name used on this page does not by itself represent a statement about corporate registration status.
2. Information collected
Depending on the features enabled in the released app, information may include account and authentication identifiers, email address, profile phone number, load and vehicle listing details, vehicle type, freight description, origin and destination, dates, text entered by users, language preference, consent records and technical diagnostics. Users should not place passwords, payment credentials or unrelated sensitive information in public listings.
3. Device location
Location information may be used to support location-based discovery if that feature is enabled. Users should be told when location permission is requested and why. If permission is denied, location-based features may be limited; manual entry may be available where implemented. The app should not be understood to use background location unless that capability is explicitly disclosed in the released version.
4. Microphone and voice assistance
The app is designed to support user-initiated voice input for listing details. Microphone access should be used only when the user starts voice input. Speech recognition may be handled on-device or by a third-party provider depending on the released implementation. Do not assume voice recordings are never transmitted or retained; the actual behavior depends on the active speech service and app version.
5. Account and authentication
The available sign-in methods and account data are those shown in the current released version. Authentication providers may process identifiers and security information to sign users in and protect accounts. Users should keep account access secure and contact support if they suspect unauthorized use. This page must be kept aligned with the authentication methods actually enabled in production.
6. Listing visibility
Load and vehicle listings are intended to help marketplace users discover transport opportunities. Information entered into a listing may be visible to other users, including route, timing, vehicle or load details and any contact information displayed by the app. Do not publish private or unnecessary personal information. Visibility and access restrictions are controlled by the features and rules in the released version.
7. Data storage and security
Information is stored and processed using the app’s configured services and local device storage where applicable. Reasonable technical and organisational safeguards should be used to protect data, but no online or device-based system can be guaranteed completely secure. The exact storage, backup, encryption and retention behavior can vary by app version and service configuration.
8. Third-party services
The app may rely on third-party services for hosting, authentication, mapping, speech recognition, diagnostics, analytics, notifications or other functions when those services are integrated. Those providers process information under their own terms and privacy notices. The specific providers and disclosures should match the SDKs and services included in the released build.
9. Advertising
If advertising is enabled in the released app, the advertising provider may process device or advertising identifiers, IP address, app interactions, diagnostics and ad events for ad delivery, measurement and fraud prevention, subject to the provider’s policies and applicable consent requirements. Advertising features and controls may vary by location and app version.
10. Data sharing
Information may be displayed to other users as needed for marketplace listings and direct contact. Service providers may process information to host, operate, secure and support the app. Information may also be disclosed where required by law or reasonably necessary to address fraud, safety, security or legal claims. Personal information should not be sold or used for unrelated purposes without an appropriate legal basis and required notice or consent.
11. User rights and requests
Subject to applicable law, users may request access to, correction of or deletion of their personal information, and may raise privacy concerns or withdraw consent where applicable. Send requests to support.transporteagle@gmail.com. We may ask for information reasonably necessary to verify the request and protect the account. Some information may need to be retained where the law permits or requires it.
12. Account and data deletion
To request account or personal-data deletion, email support.transporteagle@gmail.com from the account email where possible and describe the request. We may verify identity before acting. Deletion timing and any information retained for legal, security, fraud-prevention or dispute purposes depend on the applicable law and technical systems. Data in backups may persist for a limited period where immediate removal is not technically feasible.
13. Children’s privacy
Transport Eagle is intended for people who are legally able to use the transport marketplace and arrange transport-related activity. It is not designed to knowingly collect children’s personal information in violation of applicable law. A parent or guardian who believes a child has provided personal information may contact support.transporteagle@gmail.com.
14. Policy changes
This Privacy Policy may be updated when the app, service providers or applicable law changes. The updated version will be posted on this page with a revised effective date. Where required, users will receive notice and/or be asked for renewed consent. Users should review this page periodically.
15. Contact and complaints
For privacy questions, access, correction or deletion requests, or complaints, contact Brightstar Technologies at support.transporteagle@gmail.com. Please include enough information for us to understand the request, but do not send passwords or payment secrets by email.
16. Marketplace responsibilities and freight payments
Transport Eagle is intended to help users discover and publish transport opportunities. Unless expressly stated in the released service, the platform is not a party to freight or transport agreements between users. Users are responsible for independently checking identity, cargo, vehicle suitability, permits, insurance, rates, loading, delivery and payment arrangements. Do not assume that in-app freight payments, file uploads or live chat are available unless shown in the current app.
17. Retention, international transfers and legal compliance
Information should be kept only for as long as reasonably needed for the purpose collected, or as required by law. Service providers may process information in locations outside a user’s state or country, subject to applicable safeguards and law. The service is intended to comply with applicable privacy, consumer, transport, advertising and platform requirements in the markets where it is offered.
18. Disclaimers, fraud and disputes
Users must provide truthful information, follow applicable law and avoid fraud, impersonation, unlawful cargo, harassment and misleading listings. Transport Eagle does not guarantee user identity, listing accuracy, cargo condition, vehicle availability, delivery, payment or another user’s conduct. Users should document agreements, verify details independently and resolve commercial disputes with the relevant party. Suspected abuse may be reported to support.transporteagle@gmail.com. Any limitation of liability applies only to the extent permitted by law; non-waivable legal rights remain unaffected.
Questions or complaints? Contact support.transporteagle@gmail.com.