Delete your account and associated data

You can permanently delete your account inside the app or request assistance by email if you cannot sign in.

Delete inside the app

1. Open BrightStar Motor Policy Manager and sign in.
2. Go to Settings → Account Settings → Delete Account.
3. Complete the displayed identity confirmation.
4. Review the warning and confirm permanent deletion.

Request deletion by email

Send the request from your registered email address to brightstar.manager.support@gmail.com. Include the registered email and clearly request permanent account deletion. Additional verification may be required.

Information deleted

• Firebase authentication account and account-linked profile.
• Account-linked cloud customer, vehicle, policy and business records.
• Cloud settings and related account data controlled by BrightStar.

Information not automatically deleted

• Backups stored in your own Google Drive.
• PDFs, images, spreadsheets or statements you exported or shared.
• Copies already received or retained by another person.

Account deletion is permanent. Create any backup you want to retain before confirming deletion.